Returns Policy

We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund. Please see below for more information on our return policy and email info@concentric.group

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with obi strip still attached to the vinyl.

Return Process

To return an item, please email us at info@concentric.group to start the return process. After receiving confirmation, place the item securely in its original cardboard packaging, and return to the address given in the email. Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return in case of loss or damage on its way to us.

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Non-defective or damaged products being returned must be in a saleable like-new condition. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:

info@concentric.group